I drove up after work and made it to Miro minutes before closing and they were waiting with ring in hand and I was very excited but could also tell they were ready to close up and head out for the night so I put the ring on, thanked them and dashed out. The following day we received a call from Miro telling us that the sizer had snapped in half when they were trying to attach it so they had to order another one from Verragio and that it may be a few more days until it was ready, again we were understanding of the scenario and were just looking forward to getting our ring back! The next day we received another call stating that the ring was ready for pick-up, we were both surprised but figured Verragio had overnighted the sizer or that maybe they had found another one in the shop, either way we were excited to pick it up because we were leaving for Cuba the next day and I could swing by and pick it up on the way to the airport.
It was an uncomfortable interaction that we chalked up to a hectic stressful day working as a sales director myself I am more than understanding about stressful hectic days.
They said that it would only take a few days before the ring was ready for pick up, after around a week later we called up Miro to ask how it was coming along and the gal that answered the phone asked “did we call you?” and my fiancé responded “no, I was just calling to see if it was coming along ok” and then the gal replied “then no, it isn’t ready and we are really busy so we will have to call you back”. We purchased our ring that same day with Danny’s help and the interaction was very positive! We took the ring back to Miro to be sized and the manager encouraged us that the Verragio sizer was the best option and that they could solder it on in the store so without much doubt that is what we decided on. He was knowledgeable about Verragio which was great because Miro is the premier boutique for Verragio and that is why we wanted to work with them. Our initial visit to Miro was pleasant, we had an appointment with Danny the gemologist and he was able to show us their collection of Verragio rings. Stay ethical, educated, competitive, and most importantly respectful towards our clients.Please read if you are going to Miro for a Verragio ring! This is the first time that I have written a negative review but the situation warrants it. Our years of experience and service has built a strong level of trust and integrity to last generations to come.Īt Miro Jewelers, our mission is simple.
Personalized service, exceptional design, and cutting edge technology has allowed us to surpass the competition. Miro Jewelers is a family owned and operated jeweler who is committed to make every customer feel part of the family. Throughout the process we never lost focus of our jewelry manufacturing and diamond importing fundamentals which has shown to be the key to our success. We have served generations of families becoming their trusted jeweler for diamonds, fine jewelry, watches, gifts, and custom designed pieces. We have grounded our roots in our own building carrying multiple designer collections along with our own unique creations. We established our brand and have grown with our community from a small boutique to a multi-level jewelry store in the heart of Cherry Creek North. For over five decades, Miro Jewelers has become one of the most trusted names in jewelry in the Denver Metro area.
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